Introduction
This document outlines the data processing and protection policies of DedicatedBytes, an online store specializing in hosting services. DedicatedBytes is committed to ensuring the privacy and security of customer data in compliance with relevant legal regulations.
Data Processors PayPal Location: Luxembourg Purpose: Payment processing Data Transferred: Order numbers and purchase information of identifiable customers in PayPal's systems.
Stripe Location: USA Purpose: Payment processing Data Transferred: Order numbers and purchase information of identifiable customers in PayPal's systems.
Purpose of Data Collection
DedicatedBytes collects customer data to identify the customer and provide support for products. In the event of hosting
illegal material under German law, DedicatedBytes may disclose information to authorities for further investigation.
Security Breach
In the event of a security breach involving customer data, DedicatedBytes will promptly notify the affected customers
and inform the Data Protection Authority within 72 hours, as required by data protection regulations.
Procedures for Customer Requests Request for Information Customers wishing to know what personal information we store can find this information publicly available on our
website. For specific inquiries, customers may contact us, and we will refer them to the relevant online information.
Request for Data Access Customers have the right to request all information DedicatedBytes holds about them. The customer must verify their
identity by providing name, address, email, and the last 4 digits of the latest payment card used. DedicatedBytes will
then provide the encrypted information via email, with decryption keys sent either via SMS or email based on the
customer's preference.
Request for Rectification Customers can request the correction of inaccurate, misleading, or outdated information by contacting DedicatedBytes.
The verification process is the same as for data access. The data controller will promptly correct the information and
confirm the correction to the customer.
Request for Data Deletion Customers have the right to request the deletion of their data unless retention is required by other laws. The process
involves the customer contacting DedicatedBytes with identity verification. The data controller will then delete all
customer information from the company's database, excluding information required by accounting laws. The data controller
will also ensure the deletion of information from any subcontractors in accordance with the terms of the data processing
agreement.
Contact and Updates
This policy is effective as of the specified date and may be subject to updates. Customers are encouraged to review the
policy periodically for any changes. For further inquiries or to exercise your data rights, please contact at
legal@dedicatedbytes.com.